Frequently Asked Questions prepared by The Far Hozizon.
Uganda Country Information (Adobe PDF 42KB) 
Rwanda Country Information (Adobe PDF 43KB) 
Uganda and Rwanda Gorilla Tracking Guidelines (Adobe PDF 63KB) 
Registering for a Trip
I've booked my The Far Horizons trip - what happens next?
How can I extend and customize my The Far Horizon trip?
What activities does The Far Horizons offer?
All our activities are based in Uganda, and include
Can I create a tailor-made itinerary and/or book a private Trip?
Yes. Our Tailor Made Department is specifically designed to help you design your personalized safari and point you in the right direction, if you are not sure exactly what best suits you.
What is included in the price of my The Far Horizon trip?
A Far Horizon Guide
Accommodations in hotels or lodges in towns and wildlife areas
All meals as indicated (all meals are limited to a maximum of US$15 per person per meal).
Sightseeing as noted in the trip itinerary
Park fees, entry fees and gorilla permits as indicated on the itinerary
Airport transfers
Ground transportation and support vehicles
Additional guides and porters where appropriate
2 liters of domestic bottled water per traveler in the vehicle
Porterage of 2 pieces of luggage at every location
Medical Evacuation to a modern medical facility Nairobi, Kenya
What is excluded from the price of my The Far Horizon trip?
International Air Fares and costs of getting to the start of a trip
International departure taxes
Costs of obtaining visas and passports
Excess baggage charges
Tips and gratuities for your guides and accommodation staff
Laundry
Beverages other than mineral water in the vehicle and at meal times
Items of a personal nature such as telephone calls, postage fees and so on
Meals not indicated on your detailed itinerary
Travel Insurance
What sort of accommodations should I expect?
It is our policy to use the best available accommodation in any area we visit.
In towns at the beginning and end of your trip, the accommodation available consists of 3 to 4 star hotels.
Accommodations in the wildlife areas consist of tented camps which are rustic but very comfortable, all having en suite or private bathroom facilities, good food, well-stocked bars, and most with flush toilets and hot and cold running water. Those tented camps in some of the more remote or ecologically-sensitive areas have more basic bathroom facilities, with bush toilets and bush showers. However, even these are comfortable and offer a high standard of service
What kind of food can I expect?
Food in your town hotel will be varied and you will find on offer a wide choice of local, Western and Oriental cuisine.
In the wildlife areas, menus are generally Western with some local fare. Meals are well cooked, and clean water is used for cooking
Special and vegetarian diets can usually be accommodated.
We recommend that on your tour, you restrict yourself to drinking bottled water, and never tap water, even in the town hotels
Who will my guides be?
Your guides are members of a truly remarkable group. Their enthusiasm, expertise, language skills, environmental understanding, cultural knowledge, and safety training are unparalleled. Besides showing you wonders you would never find on your own, they make sure everything runs smoothly and safely. They love to share stories and swap tall tales, and each and every one of them embodies the spirit of adventure and the joy of exploration.
Can I request a guide who speaks my language?
Certainly. We will do our best to accommodate your request. Usually we are able to provide drivers and guides speaking specific languages if given sufficient, prior notice. Please note that this applies to tailor made itineraries only.
How will I travel from one place to the next?
We always have a representative to meet you at the airport and assist with check-in procedures at your hotel.
We also have a representative who will assist with your check-out at the end of the trip and see you off at the airport. All ground transportation is included in the price of your trip.
How do I know if I’m fit enough for a trip?
The following chart should serve as a general guide to the degree of difficulty of various activities and the required fitness level for each:
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Activity
|
Descirtion of difficulty
|
Degree of difficulty
|
Level of fitness required
|
| Game drives and river cruises |
Easy
|
1
|
Below average to average
|
| Bush Walks |
Moderate
|
2
|
Average
|
| White Water Rafting |
Strenuous
|
3
|
Average to above average
|
| Hill Walking |
Strenuous
|
3
|
Average to above average
|
| Gorilla Tracking |
Very Strenuous
|
4
|
Above average
|
| Mountain Climbing |
Difficult
|
5
|
Above average to very fit
|
Are there age or health restrictions on any activities?
Featured Group Tours are only open to participants aged 15 and above. A family tour may be arranged by request
Only travelers over the age of 15 are allowed to track primates.
Any traveler found to be suffering from a communicable disease such as a common cold or cough, influenza or diarrhea may be barred by park authorities from tracking gorillas and chimpanzees to avoid passing the infection on to the primates. If you are suffering from such a disease on the day of the track, we recommend that you report this to your Professional Guide, as this may allow him to obtain a refund of your tracking permit for you.
What do I need to bring with me?
A healthy sense of humor, and your spirit of adventure! Besides this, your personal items, especially those that may be difficult to obtain during your trip. We will send you a comprehensive check list of essentials that you need to bring along.
How do I register for my The Far Horizons trip?
Simply follow the instructions on our registration form.
How do I pay for my trip?
Payment may be made to us by telegraphic or wire transfer, or over the Internet through paypal.com to which we subscribe. This is a safe, quick way of making payments over the Internet.
What are my rooming options if I’m traveling alone?
We make every effort to arrange shared accommodations for single travelers when requested to do so. If the request cannot be honored, the quoted single supplement will apply.
Can I change my mind and transfer to another trip?
You can change from one trip to another if you do this more than 60 days before the start date of your tour. After this, our cancellation policy will apply.
Can The Far Horizon guarantee that my trip will run?
The Far Horizon reserves the right to cancel any trip if an economically viable number of members do not sign up for a tour. In such an unlikely event, we will inform you at least 60 days prior to departure. You will be given the option to carry on with the tour privately, and bear the extra costs of doing this. If you do not wish to take up this option, the trip will be cancelled, and your deposit will be returned less any non-refundable costs we have incurred in planning the tour. The Far Horizon is not responsible for additional expenses incurred by members preparing for the trip.
When will I receive the documentation I need to prepare for my trip?
10 days after confirmation of your reservation you can expect to receive by email your pre-trip information.
Will I need a visa?
You may require a visa depending on which country you come from. We have included some visa-related links on our Links page to help you determine if you need one or not.
How can I extend & customize my trip?
Just go to our Tailor Made Tours page, which guides you over the process by which we help you design your custom tour.
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